 |
|
|
|
|
|
|
Calibration Services
Periodic calibration services are required in applications where the accuracy of a measurement is essential. By making required adjustments and performing a range of tests our calibration services verify that your device is performing to the manufacturer's recommended specification. These services help to reduce costs by providing repeatability, avoiding rework, providing repeatable performance, reducing raw material waste and reducing scrap. We also provide certificates as documentation that these services were completed as prescribed by regulatory requirements or quality standards.
Installation Services
To get the maximum return on your asset, it must be properly installed in accordance with the guidelines prescribed by the original equipment manufacturer. Proper installation will also help to ensure that you realize the maximum useful life of your equipment and avoid unplanned downtime. We offer assistance, oversight and labor to aide you in getting started with your new equipment, or with the relocation of existing equipment.
PC & Software Support Services
More equipment comes with software embedded within the unit and requires the unit to interface with a network or other software systems. The performance of the software and the connectivity is essential in achieving the maximum utilization of your system. We offer an array of software services that support the application engineering, device net & discrete I/O support, FTP Site development, software validation, software licensing, network & field bus support, software installation & upgrades, PCs, and software development support. These professional services are designed to help customers achieve their unique goals and objectives.
Preventative Maintenance Services
Performing routine preventative maintenance service at periodic intervals is required to keep your unit from failing pre-naturally and to avoid unplanned downtime interruptions to your operation. Our preventive maintenance services follow a series of prescribed checks and adjustments, and replace specific components to ensure that the device is fully prepared to perform back to its original manufacturer recommended specification. We offer preventative maintenance services both at your facility and through our repair centers.
Professional Services
We offer consultative level professional services to help customers with unique and custom needs. These services include: Test Lab procedures (bead sizing, performance analysis, application assistance), system reconfiguration and more. These are services that go beyond the device and look into your site's configuration and helps design and support the achievement of your organizations goals and objectives.
Professional Services
We offer consultative level professional services to help customers with unique and custom needs. These services include: Test Lab procedures (bead sizing, performance analysis, application assistance), system reconfiguration and more. These are services that go beyond the device and look into your site's configuration and helps design and support the achievement of your organizations goals and objectives.
Remanufacture Services
Some components of your equipment are designed to be consumed over time as the device is used. Other parts of your device are designed to last for a very long time. We can take some of your aged equipment and reuse many of the working components, and "remanufacture" the equipment with new and sometimes improved parts and components, bringing the unit back to operationally accepted levels of performance at a cost that is less than a new unit. We also provide OEM warranties for these remanufactured systems, which vary in length depending upon the various units.
Repair Services
Accidents happen and equipment ages and degrades over time. If you experience a situation where your device no longer performs properly, we provide a full range of services to troubleshoot and repair your device back to the manufacturer's original recommend specifications. Some minor repairs can be performed at your facility. However, it is often recommended that your device be repaired at on of our repair centers. Our repair centers provide an optimal environment to perform repairs and validation testing. With all major repairs we also include a calibration of the device and a calibration certificate.
Service Contracts/Agreements
We are constantly looking at ways to improve the support we provide to our customers, and increase the value they receive from our efforts. We can often drive costs out of support activities when we plan instead of react to your needs. We can also provide even greater savings to our customers by avoiding or minimizing the impact of a service event on their operation (downtime, calibrations, etc.). Therefore, we offer different levels of bundled support activities into contracts or agreements which plan activities targeted by the specific needs of each customer.
Spare Parts & Parts Strategies
Having the right part at the right time is critical in achieving the maximum uptime of your equipment. We offer the parts, consumable and accessories, and the strategies on what levels to carry to support your efforts. Original OEM parts can make a large impact on the performance of you device, and we support your efforts to have these parts available when you need them.
Startup/Commissioning Services
To get your system to be able to deliver its full capability, you need to do more than physical install the equipment and systems. The systems and equipment need to be tested and confirm that they are operating properly to your particular specifications in your facility. We offer support services that can either perform this work, supervise this work or just verify that everything is operating properly.
Technical Support Services
Once your equipment is installed, you may have questions on how a unit operates, how to maintain it or how to make changes or adjustments. We desire that you achieve your goals and objectives. This is why we offer technical support services that enable you to reach a highly skilled technical expert who can answer questions, help locate part numbers & documentation, and guide you through some tricky technical steps. We also offer technical bulletins to update technical users or maintenance staff with issues and ideas that we become aware of that may help you.
|
|
|
|
|
|
|
|
 |